Terms & Conditions

General Terms

All products and services provided by Magma Crowd Technology are subject to availability and applicable policies.

• Prices and services may change without prior notice.
• Customers must provide accurate device information.
• Repair timelines may vary depending on technical issues.
• Additional repair work will be informed before proceeding.
• Manufacturer warranty applies wherever applicable.
• Unauthorized use of company content is prohibited.

Sales Policy

We provide transparent pricing and reliable products for all customers.

• Products are subject to stock availability.
• Advance payment may be required for special orders.
• Products once sold are generally non-refundable.
• Customers should verify compatibility before purchase.
• Warranty excludes accidental or liquid damage.

Service & Repair Policy

Devices undergo inspection and diagnosis before repair.

• Customers should back up important data.
• Repair time depends on issue complexity and parts availability.
• Warranty applies only to repaired components.
• Unauthorized repair after service voids warranty.
• Storage charges may apply to unclaimed devices.

Payment Terms

• Advance payment may be required for products or services.
• Payments are generally non-refundable.
• All dues must be cleared before delivery or collection.

Warranty Terms

• Branded products follow manufacturer warranty policies.
• Warranty excludes accidental and liquid damage.
• Warranty becomes void after unauthorized repair.
• Original invoice is required for claims.
• Software and data issues are not covered under warranty.

Customer Responsibilities

• Provide accurate device and contact information.
• Take backup of important files and data.
• Inspect products before accepting delivery.

Privacy Policy

Customer privacy and data protection are important to us.

• Customer data is used only for service purposes.
• We do not sell customer information.
• Data protection measures are maintained.
• Customers should back up device data before repair.

Governing Law

These policies are governed under the laws of India and jurisdiction of Delhi courts.